Privacy Policy

E.S Emojong Consultancy is committed to protecting your privacy and handling your personal information in an open and transparent way. 

This Privacy Policy outlines how we collect, use, store, and disclose personal information through our website https://www.esemojongconsultancy.com.au and through our consultancy services, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Who We Are

E.S Emojong Consultancy is a regionally based consultancy delivering professional development, youth engagement programs, strategic support, and community-led initiatives across Regional New South Wales and beyond. We work with government agencies, NGOs, schools, community organisations, and young people to strengthen communities and foster sustainable impact.

2. What Personal Information We Collect

We may collect personal information including but not limited to:

  • Name, contact details (email address, phone number)

  • Organisation or school details

  • Demographic information (e.g. age range, region)

  • Feedback and evaluation responses

  • Media consent (photo/video permissions)

  • Health and access needs when relevant to participation

  • Website analytics data (via cookies and usage tracking)

We only collect sensitive information (e.g., cultural background, health information) with your informed consent and where necessary to deliver inclusive and safe services.

3. How We Collect Information

We may collect information in the following ways:

  • Through online forms, surveys or registrations

  • When you contact us via email, phone, or our website

  • During workshops, programs or consultations

  • From funding partners or referring agencies (with your consent)

  • Automatically via our website analytics tools (e.g., Google Analytics)

4. Why We Collect and Use Your Information

We collect your information to:

  • Communicate with you about services, opportunities or collaborations

  • Register your participation in a project, training or event

  • Deliver tailored and inclusive programs

  • Evaluate our services and report outcomes to funders (in de-identified form)

  • Improve our website, marketing, and outreach

  • Meet obligations under government funding agreements

  • Uphold duty-of-care and child safety responsibilities

5. How We Store and Protect Your Information

All personal information is stored securely, either digitally on password-protected systems or in secure physical locations. We implement appropriate safeguards to protect your information from unauthorised access, misuse or disclosure.

We only retain your personal information for as long as necessary for our business or legal requirements, after which it is securely deleted or de-identified.

6. Disclosure of Information

We do not sell or rent your personal information.

We may disclose information:

  • To our staff, contractors or partners for the purpose of service delivery

  • To funding bodies (in aggregated or de-identified reports)

  • When required by law, or to protect the rights, safety or wellbeing of others

Wherever possible, we ensure third-party service providers (e.g. email platforms, survey tools) comply with Australian privacy laws.

7. Use of Cookies and Analytics

Our website may use cookies and third-party analytics services (such as Google Analytics) to help us understand how users interact with our content and improve our services.

You can manage or disable cookies in your browser settings.

8. Access, Correction and Complaints

You have the right to:

  • Access the personal information we hold about you

  • Request corrections to your information if it is inaccurate or outdated

  • Lodge a complaint if you believe your privacy has been breached

To make a request or complaint, please contact us:

E.S Emojong Consultancy
Email: admin@esemojongconsultancy.com.au
Phone: 0423 556 377

We will respond to all enquiries and complaints promptly and in line with our obligations under the Privacy Act.

9. Updates to This Policy

This Privacy Policy may be updated from time to time. The most current version will always be available on our website. By using our website or engaging with our services, you agree to the terms outlined in this policy.